These Terms of Service ("Terms") govern your use of the services provided by Nova Fix Appliance ("Company," "we," "us," or "our"). By booking a service, contacting us, or using our website [www.novafixappliance.com], you agree to these Terms.

1. Services Provided

Nova Fix Appliance provides appliance repair, maintenance, and related home services.

Services are subject to availability and may vary by location.

We reserve the right to decline or cancel services if unsafe conditions or other issues prevent proper work.

2. Scheduling and Payments

Appointments can be scheduled via phone, SMS, email, or our website.

Payment is due upon completion of service unless otherwise agreed in writing.

We accept major forms of payment (credit, debit, or other methods listed on our website).

3. Customer Responsibilities

By booking a service, you agree to:

Provide accurate and complete contact information, including a valid phone number.

Ensure safe access to the service location.

Comply with payment terms.

4. SMS/MMS Messaging Consent

By providing your phone number, you consent to receive SMS/MMS messages from Nova Fix Appliance related to your service, including:

Appointment confirmations and reminders.

Service updates, invoices, and follow-ups.

Promotional offers and announcements (if opted in).

Message Frequency: Varies per interaction.
Message & Data Rates: Standard carrier charges may apply.
Opt-Out: Reply STOP to unsubscribe at any time.
Help: Reply HELP or contact us at [email protected] or (703) 598-7260.
Data Privacy: We do not sell or share your phone number with third parties for marketing purposes.

5. Cancellations and Rescheduling

Cancellations or rescheduling should be requested at least 24 hours before the appointment.

Missed appointments may be subject to a service fee.

6. Warranty and Liability

Repairs are covered under a limited service warranty, as described at the time of service.

We are not responsible for damages caused by misuse, pre-existing issues, or manufacturer defects.

To the fullest extent permitted by law, Nova Fix Appliance is not liable for indirect or consequential damages.

7. Website and Online Use

You may use our website for lawful purposes only.

We are not responsible for errors, interruptions, or third-party links on our website.

8. Changes to Terms

We may update these Terms from time to time. Updates will be posted on our website with the revised "Effective Date."

9. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law provisions.

10. Contact Us

For questions regarding these Terms, please contact:

Nova Fix Appliance
Email: [email protected]
Phone: (703) 598-7260
Website: www.novafixappliance.com

Effective Date: 08/18/2025